Executive, Service Delivery (Supply Chain Customer Service)

Join Arvato as an Executive in Service Delivery (Supply Chain Customer Service) and play a pivotal role in optimizing supply chain operations across Bali. This position is ideal for professionals passionate about driving efficiency, enhancing customer satisfaction, and ensuring seamless service delivery. In this role, you'll collaborate with cross-functional teams to manage and streamline supply chain processes, leveraging tools like SAP and Oracle to monitor performance and identify areas for improvement. Based in Bali's vibrant tourism hub, you'll have the opportunity to work in a dynamic environment where your contributions directly impact the guest experience.

At Arvato, we pride ourselves on fostering a culture of innovation and excellence. This role offers a competitive salary package and the chance to grow within a global company with a strong presence in the hospitality industry. If you're ready to take on this challenging and rewarding role, we invite you to apply and be part of our team in Bali.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize supply chain operations to ensure timely delivery of goods and services.
• Collaborate with cross-functional teams to streamline processes and enhance efficiency.
• Utilize SAP and Oracle to monitor performance and identify areas for improvement.
• Develop and implement strategies to enhance customer satisfaction and service delivery.
• Ensure compliance with industry standards and regulations.
• Provide leadership and mentorship to team members.
• Analyze data to identify trends and make data-driven decisions.
• Represent Arvato at industry events and conferences.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
• 5-7 years of experience in supply chain management, with a focus on customer service.
• Proven track record of optimizing supply chain operations.
• Strong knowledge of SAP and Oracle.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Fluency in English and Bahasa Indonesia.
• Certification in Supply Chain Management or a related field is a plus.

🛠️ Keahlian

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