Lounge Supervisor - Luxury Hospitality Leadership Role

Pengiklan Anonim · 📍 Semarang, Jawa Tengah · Diposting 2026-10-04

FULL_TIME⭐ TERVERIFIKASI

Rp 8,000,000 - Rp 12,000,000 per bulan

Join a prestigious hospitality team in Semarang, Jawa Tengah as a Lounge Supervisor, where you’ll lead with excellence and elevate guest experiences to new heights. This is your opportunity to shape a world-class lounge environment, combining luxury service with cutting-edge technology. As part of our dynamic team, you’ll oversee daily operations, ensuring seamless guest interactions and maintaining the lounge’s high standards. With a focus on innovation and guest satisfaction, we offer a rewarding career path and competitive compensation.

At our Pengiklan Anonim in Semarang, you’ll work in a vibrant, fast-paced environment where your leadership and strategic thinking will drive success. Utilizing tools like CMS (Content Management System) and POS (Point of Sale) systems, you’ll manage staff, optimize operations, and create memorable experiences for our guests. If you’re passionate about hospitality and ready to take your career to the next level, we invite you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee daily lounge operations, ensuring high standards of service and guest satisfaction.
Manage and train a team of 10-15 staff members, fostering a positive and productive work environment.
Utilize CMS and POS systems to streamline operations and improve efficiency.
Implement and monitor quality control measures to maintain lounge standards.
Collaborate with other departments to ensure seamless guest experiences.
Handle guest complaints and resolve issues promptly to maintain high satisfaction levels.
Stay updated with industry trends and best practices to continuously improve service quality.
Ensure compliance with health and safety regulations and company policies.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience in a supervisory or management role within the hospitality industry.
Proven track record of leading teams and improving operational efficiency.
Strong knowledge of CMS and POS systems, with experience in their implementation and management.
Excellent communication and interpersonal skills, with the ability to inspire and motivate staff.
Certification in hospitality management or a related field is a plus.
Familiarity with luxury hospitality standards and trends.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Strong problem-solving skills and attention to detail.